Frequent Asked Questions
What is MyCash?
MyCash Financial Services is a (PSP) Payment Service Provider that offers you the best of a Mobile Wallet and traditional Banking.
Where can I use MyCash Card?
Your MyCash Card can be used anywhere in Zimbabwe at any ZimSwitch Point of Sale.
How do I self-register
Simply Dial *212# and follow the USSD prompts.
How do I change my PIN?
You can change your Mobile Banking PIN & Card PIN by simply dialing *212# and select option MyBanking.
Can I send to EcoCash?
- Dial *212# or open the Mobile Banking app
- Enter your 4 digit Mobile Banking PIN
- Select option Send to EcoCash
- Enter EcoCash mobile number
- Enter amount
- Confirm your details by selecting 1 then you’re done.
Can I buy Airtime for all networks.
You can buy Airtime for any network using MyCash simply:
- Dial *212#
- Select option MyAirtime
- Select self or other
- Enter mobile number
- Confirm by selecting 1
Can I get cash from my Account?
You have access to the Cash-back facility in major retail outlets nationwide.
How do I check my Account?
Mobile Banking via USSD *212# and Mobile Application available on Google Store and iOS App Store.
What can I do with a MyCash Account
The MyCash Account allows you to transact using either your phone or ZimSwitch enabled card.
Can I pay bills using MyCash?
MyCash offers a number of bill payment solutions that you can access directly from your MyCash Mobile Banking by simply dialing *212# & select option MyBills.
Can I buy Zesa token with MyCash?
- Dial *212# or open the Mobile Banking app
- Enter your 4 digit Mobile Banking PIN
- Enter MyBills or Pay Bills on the app
- Select the bill payment (ZESA Prepaid)
- Enter your account information
- Enter the amount you wish to pay
- Confirm your action by selecting 1 or SEND
Does MyCash have a Mobile Banking APP?
The MyCash Mobile Banking Application is available on Google Store and iOS App Store.
Can I receive my salary into MyCash
You can receive your salary into your MyCash, contact MyPayrol for more information.
